We often receive requests for urgent jobs to be completed on a specific deadline.
We really try to assist clients wherever possible with these requests, but the following guidelines apply;
We need to be able to get hold of you in a pinch, if we're unable to get hold of you for critical decisions during the manufacture of your order, we will be forced to make the best decision we can without your input.
We do always try our best to meet a realistic deadline and we recommend that orders be placed and paid on-line in order to facilitate your order timeoulsy. We only start an order when the money reflects in our bank account and all the files are loaded on our servers. The fastest way to make things happen is to create your order on our website, or if using the software, use the FTP uploader built into the software. In the event of slow internet connections or connection problems, the files should be dropped off at our offices.
Bear in mind that any delivery will take extra time and is out of our direct control. Same-day courier services will cost upwards of R600 and we always highly recommend that in order to meet a specific deadline the order be collected from our offices. This option for collection at "Bowens Bureau, 21b Stephenson Str, Johannesburg" is available when placing the order.
While we do not ever guarantee a delivery in less than a week, if an order is urgent and the client does what they can to get it to us on time (correct files and payment), we will try our best to meet their deadline.