Uploading a "missing" file on the website

We used to be able to log in to the website and upload missing files directly to a specific job that had already been ordered.

This is no longer the case. If your job is missing files, please check out "alternative methods of sending files" in order to send the files to us.

Please do not send "folders.zip" this is not the correct file for an order.

Please see the "How do I know if I am sending the right files?" knowledgebase article before uploading the wrong stuff.

If you require any assistance, feel free to create a support ticket or email us on info@rapidstudio.co.za or call us on 011 225 0500

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