When you try to place your order, you may see a warning that your design contains unedited placeholders. This article explains what that means and how to resolve it.
What is an unedited placeholder?
When you start a design, the template you've chosen comes with placeholder content — grey boxes where photos should go, and sample text such as "My Photobook" or "Add your caption here" that is intended to be replaced with your own words.
Our editor is smart enough not to print default placeholder text - so if you've left a text placeholder untouched, it simply won't appear on the printed page. However, the editor will still flag these at checkout so you're aware of them and can make a conscious decision about whether to add your own text or leave it blank.
Common reasons for this warning
- An empty photo placeholder
You may have missed a layout block and left a grey photo box unfilled. This will either print as a blank space or be flagged to remind you to check before ordering.
- Sample text that hasn't been replaced
Default placeholder text won't print, but the warning is shown so you can decide whether you'd like to add your own text in its place or leave that space empty.
- A placeholder hidden behind another element
If you've added a photo or background that overlaps a placeholder, the placeholder may still be "active" underneath even though you can't see it, and won’t print. The editor will still flag it.
- A theme error
Occasionally a theme may have an element incorrectly marked as a placeholder. This is rare, but it can happen.
How to find and fix unedited placeholders
When you see the warning at checkout, go back to your design and check each page:
- Look for any grey boxes that don't have a photo in them
- Check whether any text placeholders should have your own words added
- Make sure no image or background element is covering a hidden placeholder underneath
Our final and HIGHLY recommended check is to click the ‘play’ triangle near the top-right corner of the editor. This opens a print-preview of your book, removes all the busy editing marks from the page and shows you how your book will look when printed. Page through the entire book carefully and check for: spelling, that your artwork extends past the red bleed line and fills the grey area beyond that red line, that your photos are centred well in the placeholder and no heads are chopped off, ideally that artwork is in the safe area (away from the edge of your book).
Once you're happy with everything, try placing your order again.
Can I order anyway?
Yes - if you've checked your design carefully and you're confident everything looks the way you want it, you can proceed with your order despite the warning. The warning is there to make sure nothing has been missed by accident, not to stop you from ordering.
If the warning appears to be caused by a theme error and everything in your design is correct, simply continue with your order.
Need help?
If you’re worried about anything feel free to get in touch:
- Email us at info@rapidstudio.co.za
- Call us on 011 225 0500
- Check out our helpful resources on YouTube: https://www.youtube.com/@RapidStudioMedia
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