A recent Windows 10 security update appears to have a conflict with RapidStudio desktop software where the text disappears from the design tool. SUPER FRUSTRATING! if you are happy with the text you can continue to order and the text will print for now.
We are phasing out of desktop photobook design software. The easiest solution: Switch to online – visit www.rapidstudio.co.za, click on the product you want to make and Start designing, it’s beautiful and easy.
The online editor can’t import an existing project from the desktop software… so if you have a project that is partly designed in the desktop software, first of all, don’t stress, there is a way to fix it:
Uninstall the offending Windows update see this link https://www.techradar.com/how-to/how-to-uninstall-a-windows-10-update#:~:text=Click%20the%20Start%20button%2C%20then,in%20the%20top%2Dleft%20corner and finish ordering your book. Depending on your computer settings, Windows will re-install the software update, so we recommend that after uninstalling the update you finish up your design and order it right away. Switch to the online editor for future projects at www.rapidstudio.co.za
Please accept our sincere apologies for the inconvenience. We are here to help you transition smoothly to our website editor. Please try the recommendations above and if you need any further help, please get in touch with our support team at firstname.lastname@example.org
we offer a free webinar workshop on our online editor contact Debbie at email@example.com for dates and bookings
Looking forward to seeing you there.